Privacy Policy

Last updated: July 2026

Studio Vela is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it.

Who We Are

Studio Vela is operated by Studio Vela Ltd. Our website is studiovela.co.uk. You can contact us at hello@studiovela.co.uk with any privacy-related questions.

What Data We Collect

When you place an order or create an account, we collect: your name, email address, delivery address, billing address and payment information. Payment details are processed securely by Shopify Payments — we never store your card details.

When you browse our website, we may also collect: device and browser information, pages visited, time spent on pages and approximate location data. This data is used to improve the website experience and is collected via cookies and analytics tools.

How We Use Your Data

We use your personal data to: process and fulfil your orders; send you order confirmations and shipping updates; respond to your enquiries; and — with your consent — send you marketing emails about new products and offers.

We will never sell your personal data to third parties, or use it for any purpose not described in this policy.

Marketing Emails

If you've opted in to marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing hello@studiovela.co.uk. We use Klaviyo to manage our email list.

Cookies

Our website uses cookies to remember your preferences, track site analytics and enable shopping cart functionality. You can manage cookie preferences via the banner shown on your first visit, or in your browser settings at any time.

Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict how we use your data; and receive your data in a portable format.

To exercise any of these rights, please email hello@studiovela.co.uk.

Data Retention

We retain order data for 7 years for legal and accounting purposes. Marketing data is held until you unsubscribe or request deletion.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.